Terms and Conditions of AceHato

Effective Date: December 31, 2024

Welcome to AceHato! By accessing or using our website at acehato.com, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or purchasing any products from us. If you do not agree with these terms, you should not use our website or services.


1. Acceptance of Terms

By accessing and using acehato.com, you confirm that you have read, understood, and agree to abide by these Terms and Conditions and our Privacy Policy, which governs the collection and use of your personal data.

These terms apply to all users of the website, including but not limited to browsers, customers, vendors, and contributors of content. If you are purchasing products from us, these terms also govern the sale and purchase process.


2. Modifications to Terms

AceHato reserves the right to update or modify these terms at any time without prior notice. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review these terms periodically to stay informed of any updates. By continuing to use our website after any modifications are posted, you accept and agree to the new terms.


3. Use of Website

You agree to use our website solely for lawful purposes and in accordance with these Terms and Conditions. You must not use the website in any way that could damage, disable, overburden, or impair the website or interfere with any other party’s use of the website.

You may not:

  • Engage in any activity that violates the security of the website.
  • Use any data mining, robots, or similar data gathering and extraction tools.
  • Attempt to access any restricted areas of the website without authorization.

AceHato reserves the right to suspend or terminate your access to the website for any violations of these terms.


4. Product Information

We strive to provide accurate and up-to-date information about the products on our website. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, images, or pricing. We reserve the right to make corrections, update product information, and change prices without prior notice.


5. Orders and Payments

  • Order Acceptance: Your order is an offer to purchase a product from AceHato. We reserve the right to refuse or cancel your order for reasons including but not limited to product availability, errors in pricing or product description, or issues with payment authorization.

  • Payment: Payment must be made at the time of purchase using one of the accepted payment methods. We accept payment via credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other payment methods available at checkout.

  • Order Confirmation: After placing your order, you will receive an order confirmation email. This email does not constitute an acceptance of your order, and the sale is only finalized once your order is processed and shipped.


6. Pricing and Availability

Prices on our website are subject to change without notice. We strive to maintain accurate stock levels, but in the event that a product becomes out of stock after you place an order, we will notify you via email and offer options such as:

  • A backorder (if available)
  • A full refund for the unavailable product
  • A substitution with a similar product

AceHato is not liable for any pricing errors or product availability issues. All prices are listed in U.S. Dollars and exclude any applicable sales tax or shipping fees.


7. Shipping and Delivery

For details on shipping, including costs, methods, and delivery times, please refer to our Shipping Policy. Shipping and delivery times are estimates, and AceHato is not responsible for delays caused by third-party carriers or unforeseen circumstances, including weather conditions or customs delays.


8. Returns and Refunds

Our Refund and Returns Policy outlines the procedures for returning products and obtaining refunds. By purchasing from AceHato, you agree to the terms outlined in our return policy.

Key Highlights:

  • Returns must be initiated within 30 days of receiving your order.
  • Products must be unused, in original packaging, and in resalable condition to be eligible for return.
  • Refunds are processed to the original payment method.

For more detailed information, refer to our Refund and Returns Policy.


9. Intellectual Property

All content on acehato.com, including text, images, logos, graphics, videos, and other materials, is the property of AceHato or its content suppliers and is protected by copyright laws. You are granted a limited license to use the website for personal, non-commercial purposes only. Unauthorized use or reproduction of any content on the website is prohibited.


10. Limitation of Liability

AceHato is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, the purchase of our products, or any related services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

In no event shall AceHato‘s liability exceed the amount you paid for the product or service in question.


11. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience and reference only. AceHato does not endorse or assume responsibility for the content, privacy policies, or practices of these third-party websites.

By clicking on these links, you acknowledge that AceHato is not responsible for any external content and that you access third-party sites at your own risk.


12. Privacy Policy

Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the data practices described in the Privacy Policy.

For more information, please refer to our Privacy Policy page.


13. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Maryland. Any disputes arising from the use of our website or the purchase of products will be subject to the jurisdiction of the courts in Maryland.


14. Contact Information

If you have any questions about these Terms and Conditions or need assistance with your order, please contact us:

  • Email: info@acehato.com
  • Phone: (410) 741-0197
  • Address: 1400 Marlboro Rd, Lothian, Maryland

Our customer service team is available from 9:00 AM to 5:00 PM EST, Monday through Friday.


This Terms and Conditions Agreement was last updated on December 31, 2024. By using our website, you agree to comply with the terms outlined in this agreement.